When you visit Decatur County Hospital for your health care, we provide an extra personal touch by providing a patient advocate. Jen Barker, LPN, COTA, helps our patients with many aspects of navigating the health care system. Today, we celebrate her role during Patient Advocacy Awareness Day.
The National Institute of Health defines a patient advocate as “A person who helps guide a patient through the healthcare system. This includes help going through the screening, diagnosis, treatment, and follow-up of a medical condition. A patient advocate helps patients communicate with their healthcare providers so they get the information they need to make decisions about their health care.” At DCH, Jen specifically helps patients and family members in the following ways:
- Provides a caring presence during appointments, tests, diagnoses, or support when family members cannot be present.
- Transmits medical files or test results to providers and specialists.
- Schedules follow up visits with providers and specialists, many of which are available right here at DCH.
- And any other service patients and families need to receive the best care possible.
Jen sees her role as “an all-encompassing caregiver. First and foremost, I show care to our patients, and every other service I provide is tied back to caring.”
Having someone on your side during a hospital visit can provide peace of mind, ensure you get the answers you need, and help you navigate any follow up appointments or next steps. When you have a health care choice, choose Decatur County Hospital… It just feels personal here.